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How vm456 Handles Your Personal Data

This privacy policy explains exactly what data vm456 collects when you open an account, make deposits via DANA, OVO or GoPay, and use the lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment dataCookie and device dataYour right to access or deleteIndonesia-focused policy
vm456 How vm456 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply technical and organisational measures to protect your account data from unauthorised access. Every login session uses encrypted connections, and account changes — such as updating your registered OVO or GoPay wallet — require OTP verification sent to your registered contact. Here is a breakdown of the four areas that matter most to your privacy on vm456.

Payment Data Handling

Transaction data from DANA, OVO and GoPay is passed only to the relevant payment processor and is never shared with unrelated third parties. Records are kept for reconciliation purposes only.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear or block cookies via your browser settings without losing your account.

Data Retention and Deletion

We keep your account data while your account is active. If you close your account and submit a deletion request, we remove personal data except where retention is required by applicable law.

Who to Contact for Changes

To correct, export or delete your data, contact support via live chat or email with your account details. We aim to respond to verified requests within a reasonable timeframe under applicable regulations.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about how your data is used, want to request a copy of what we hold, or need to update information on your account, our support team is reachable through the channels below. For wallet-related data queries — such as which DANA, OVO or GoPay transaction records are stored — include your registered account number so we can locate the right records quickly.

Live Chat Open live chat from the lobby footer to reach the support team directly. Mention 'privacy request' at the start so your message is routed to the right person.
Email Support Send your data request or correction notice to our support email. Include your registered account email and the specific data you are asking about for a faster response.
Account Help Centre Log into your account and open the Help section to submit a formal data access or deletion request. Requests submitted this way are tied automatically to your verified account.

Common Questions About Your Privacy on vm456

These are the questions we hear most often about data, cookies and account privacy. If your question is not covered here, reach out through live chat or the account Help section and our team will clarify.

We collect your name, email, phone number and identity documents for verification. Device data and session logs are also recorded automatically when you access the lobby.

Payment data is shared only with the relevant wallet provider to process your transaction. We do not pass your wallet details to advertisers or unrelated third parties.

Log in, go to the Help section and submit a data access request. Alternatively, email support with your registered account details and we will respond as required under applicable regulations.

Yes. Submit a deletion request via live chat or email after closing your account. Some data may be retained where local law or financial regulations require it.

Cookies keep your session active and save lobby preferences. You can block or clear them in your browser at any time, though some account features may not work without session cookies.

This policy applies to all accounts where our service is available. Access and data handling for players in Jakarta, Surabaya and elsewhere in Indonesia depends on local law and eligible regions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.